Appointments

Access the online appointment system 

Please be aware that due to the COVID pandemic our appointment system has changed to ensure the safety of our staff and our patients.

Our online appointment booking system has been suspended temporarily and our advance appointment booking has been changed to a Triage only system.

Thank you for your understanding.

There are 3 main types of appointments that you can book.

1. Pre-bookable appointments

You are able to book up to 4 weeks ahead. If booking by telephone, our receptionist may ask you what you would like to see the GP for. You do not need to tell them if you do not wish, however it does help them to book you the most appropriate appointment. For instance some problems can be dealt with by the GP on the telephone, such as medication issues, test results and anything that does not require the GP to examine you for.

You are able to book pre-bookable appointments in 3 different ways via Emis access (online), on the telephone or in person at reception.

2. ‘On the day appointments’

Some times you may feel so unwell that an on the day appointment is required.  Before you contact the practice, consider the alternatives. Your local pharmacist may be able to give you the help you need. Pharmacists are highly trained health professionals, and may offer a wider range of health services than you might think. Many pharmacies in the area offer the Pharmacy First Scheme.

Your local pharmacist will be able to offer you expert advice and medicines for a wide range of common ailments without the need to visit your GP. No appointment is necessary and where appropriate, medicines are free of charge.  see link

If you request a same day appointment our receptionist may ask you what you would like to see the GP for. You do not need to tell them if you do not wish, however it does help the GP to decide if someone needs to be called back very quickly. You will be given an initial telephone consultation. The doctor or nurse practitioner will phone you back and may be able to deal with your problem, give you appropriate advice or arrange for you to be seen that day. The aim of this system is to ensure that all our patients have access to a health professional when they really need it.

Unless you need a morning appointment we would advise you to ring later in the day. The phone lines are very busy between 8am and 10am and by ringing later in the day you will be called back quicker and will still be given an appointment if you or the GP feel you need one.

 3. Telephone Consultations

The Doctors are happy to consult over the telephone. If you would like one please ask reception for a telephone consultation. These can be very useful for discussing medication problems, test results or for anything that does not require the GP to examine you for.

Self Check-In

Self Check In is an easy to use touch screen system that allows patients to check themselves in for appointments. Please help keep the queues down at reception by checking yourself in.

To ensure the safety of staff and
vulnerable patients, all patients are
required to wear a face mask on
entering the building and during
appointments.
This will remain in effect after 19 July
Thank you

Coronavirus (COVID-19)

 
Do not book a GP appointment if you think you might have coronavirus.
 
Stay at home and self isolate for 10 days and if further guidance is needed to use the NHS 111 website.
 
Arrange a test by visiting NHS.UK or contact 119.